FDIC's Synapse rule, a Treasury breach: Top tech news January 2025

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Among the top news of January is the Federal Deposit Insurance Corp.'s impending Synapse Rule, Regions Bank's play for an open banking future, the cybersecurity impact of the Treasury Department's recent breach and more.

Click here to read American Banker's recap of the most important technology news that made headlines in 2024.

Capital One
Jeenah Moon/Bloomberg

Capital One's five-day outage highlights third-party risk

Article by Carter Pape

Earlier this month, disruptions to financial transfers plagued dozens of banks, including Capital One, in an episode that highlighted the issues of technical resilience and third-party risks, two matters that regulators have given special attention in recent years.

Capital One and 26 other banks experienced outages starting Jan. 15 that caused some deposits, payments and transfers to be delayed. Financial services vendor Fidelity Information Services, better known as FIS, said Jan. 20 that a power outage initiated the disruption.

FIS provides banking operations and payments services to more than 5,800 companies and processed $12 trillion in 2023. A spokesperson for the fintech said the outage was "due to a local area power loss and a hardware failure" that occurred on Jan. 15.

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Succession planning stock art
Vitalii Vodolazskyi - stock.adob

How Fiserv's new CEO shakes up succession at two firms

Article by John Adams

Fiserv has appointed PNC executive Michael Lyons to assume outgoing CEO Frank Bisignano's role, bringing a longtime bank executive into the world of technology sales, and leaving an empty seat on the Pittsburgh-based financial institution's talent bench.

Lyons became president and CEO-elect of Fiserv, effective Jan. 27. He reports to Bisignano until June 30, or upon Bisignano's earlier Senate confirmation as commissioner of the Social Security Administration for the Trump administration. The move changes succession planning for PNC, which had viewed Lyons as a top candidate to eventually succeed CEO William Demchak.

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Treasury building 040623
Al Drago/Bloomberg

What banks can learn from the Treasury breach

Article by Penny Crosman

Many aspects of the cybersecurity breach the Treasury Department recently disclosed are alarming: the fact that hackers broke in through a tool meant to keep bad actors out, the fact that documents were stolen, the fact that investigators think the perpetrators worked for the Chinese government. 

To these add two more: the hackers lurked inside the Treasury's computers undetected, in what's called an advanced persistent threat. And U.S. banks are susceptible to this same kind of attack.

American Banker has some takeaways from the Treasury breach for banks.

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A phone screen displaying the word "Jenius".

How Jenius Bank can afford to pay 4.8% on savings

Article by Penny Crosman

Jenius Bank, a digital-bank division of SMBC Manubank in Los Angeles, has grown from zero to more than $1 billion of assets in a year, with an almost completely remote team.

It's a rare example of a digital offshoot of a traditional bank that appears to be successful.

In 2018, several banks launched digital-only brands that were meant to draw in young customers and low-cost deposits from all over the country. JPMorgan Chase's Finn and Wells Fargo's Greenhouse were shut down about a year after launch when they didn't meet expectations; Citizens Bank integrated its Citizens Access digital-only unit back into the main banking app. In some of these cases, the apps were not sufficiently differentiated and cannibalized the banks' existing customer base. 

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Synapse Data Spat Deepens Crisis Over Fintech App Users’ Cash
SOPA Images/Photographer: SOPA Images/LightR

The so-called Synapse rule and other BaaS challenges of 2025

Article by Penny Crosman

Unless the new administration squashes it, soon banks and fintechs will need to work with the FDIC's so-called Synapse rule, which would require them to ensure that the balances of custodial deposit accounts are accurate and reconciled on a daily basis.

"The majority of responsible, embedded finance and innovative banks are doing that today, or they're in the process of making sure that they're able to do that," said Phil Goldfeder, chief executive officer of the American Fintech Council. "The fundamental responsibility of the bank partnering with a fintech company is reconciliation and ensuring that they know what money is coming and going. In bank-fintech partnerships, the buck stops with the regulated entity."

For some smaller banks, this will be a tall order, said Konrad Alt, co-founder of Klaros Group. 

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cybersecurity-hack-data-breach-cloud

New York, California gear up to scrutinize bank cybersecurity

Article by Carter Pape

Over the coming year, state financial regulators in New York are expected to ratchet up their enforcement of cybersecurity regulations as amendments to these rules take effect and examiners scrutinize the details of whether and how banks implement the rules.

Recent enforcement actions by the New York Department of Financial Services have signaled that banks operating in the state will need to pay close attention to what exactly they do to protect nonpublic information, according to Bess Hinson-Greenspan, a partner at law firm Holland & Knight who focuses on cybersecurity and privacy litigation. Hinson-Greenspan spoke about the outlook for state cyber enforcement actions during an event put on by the law firm.

According to NYDFS regulations, nonpublic information includes consumers' personal information such as Social Security numbers, but unlike some other regulatory definitions of similar terms, it also broadly covers any information that "would cause a material adverse impact to the business" in the case of a data breach.

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ai-team.jpeg
chinnarach - stock.adobe.com

How AI is changing banking jobs: Rise of the 'AI whisperer'

Article by Penny Crosman

In June, Citigroup published a research report that predicted artificial intelligence will displace 54% of jobs in the banking industry (based on research from Accenture and the World Economic Forum), more than in any other sector. A Bloomberg Intelligence report released Thursday found that global banks are expected to cut as many as 200,000 jobs in the next three to five years as AI takes on more tasks.

Experts and anecdotal evidence so far suggest generative AI is changing jobs in banks but not killing them.

"I'm highly confident it's going to change the way we work, but I think it's going to create different types of work," Mike Abbott, global banking lead at Accenture, told American Banker. He estimates AI will affect 75% of banking jobs in some way.

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QR payment
Nattakorn - stock.adobe.com

Payments fintech investors bet on a turnaround in 2025

Article by John Adams

The buzz around real-time payments, blockchain and artificial intelligence are pushing banks to come up with adoption plans, leading fintech investors to seek opportunities in fast-expanding sectors of the technology market that sell into these trends.

There are already signs of burgeoning demand for payments technology that portends a busy 2025. Payments-oriented fintech investment totaled $21.4 billion in  the first half of 2024, compared with $22.7 billion for all of 2023, according to KPMG data.

Across all fintech sectors, global investment fell to $51.9 billion in the first half of 2024 from $62.3 billion in the second half of 2023, according to KPMG, noting payments is one of the few sectors within technology where investment is growing. 

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Stripe office

How Stripe 'teaches' tech to beat the payments fraud exam

Article by John Adams

Crooks start most payments fraud by trying to figure out if the crime is actually worth the effort, sending small probes to see if there is enough money to steal. Stripe contends there is a way to gain the upper hand by leaning on machine learning.

The payments company says the technology has reduced a type of attack called "card testing" by 80% in the past two years. That has come as Stripe's yearly payment volume has grown from about $500 billion to more than $1 trillion during that time, a jump in payments activity that theoretically makes card testing easier.

Crooks use card testing to measure how valuable a stolen card can be by making small phony payments, usually a couple of dollars or less, trying to bury a fraudulent transaction in a sea of legitimate payments, where it's less likely to be noticed. 

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Regions Financial headquarters in Birmingham, Alabama

Regions Bank deploys tech to take advantage of open banking

Article by Melinda Huspen

In the wake of the Consumer Financial Protection Bureau's release of its long-awaited data sharing rule, many financial institutions, including Regions Bank in Alabama, are stepping up their efforts to share data in a safer and more reliable way. 

Regions is partnering with Axway, a data integration provider, to expand future open banking services for Regions' customers. One of Axway's products, Amplify Open Banking, will be integrated into Regions Bank's core systems to upgrade the bank's ability to share data with fintechs and other third-party financial service providers.

Its implementation of Axway's technology will help Regions Bank work toward compliance with the CFPB's recently finalized open banking rule, known as Section 1033 of the Dodd-Frank Act. Although the future of Section 1033 is uncertain in the face of pending litigation, many banks are looking to expand their open banking capabilities in anticipation of future competition and consumer demand.

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