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The CEO of UMB Financial believes the time has come to rethink branch technology, to speed service and cut costs.
May 6 -
NCR has added a customer for its video banking service. The global technology company said Monday that Coastal Community Credit Union on Vancouver Island, British Columbia has installed NCR's APTRA Interactive Teller at a recently-opened branch in Duncan, a city on the southern part of the island.
April 22
Cadence Bank announced Thursday it plans to install video ATMs from NCR Corp. at two drive-up locations as a way to extend service hours. The cost of the video-equipped ATMs will be lower than keeping its branches open longer.
The machines, called APTRA Interactive Teller, will allow the Birmingham, Ala. bank's customers to speak with live remote tellers to do transactions like check cashing, bill and loan payments, opening new accounts and initiating loans.
Cadence Bank will offer remote teller services from 7:00 a.m. to 8:00 p.m. CST, Monday through Fridays, and 8:00 a.m. to 5:00 p.m. CST on Saturdays. The bank said it expects to install two teller systems by the fall, with more teller system installations planned by yearend.
