Economic, regulatory, technological, and competitive pressures have drastically altered the financial services industry, particularly in businesses that touch the American consumer. An analysis by American Banker/ SourceMedia Research shows that the transformation is far from over. Based on surveys of more than 200 financial services executives, this report offers insight into what banks have done to adapt their businesses, and what theyre likely to do next.
American Banker is accepting applications for the Best Banks to Work For program. The annual ranking, which is now in its 14th year, is a showcase of banks that prioritize strong employee engagement, a positive corporate culture and plenty of employee support.
The Minneapolis-based bank will issue the cards, and Mastercard will act as the network provider. American Express formerly ran the e-commerce giant's business credit card programs.
A TD Bank survey found a massive increase in the ranks of people who talk to ChatGPT about their finances. Ted Paris, the bank's head of AI, says banks still have an opportunity here.
Employees at two of the 28 Wells branches where workers previously voted to unionize are now shedding union representation.
Alessandro DiNello, who served as Flagstar's executive chairman in 2024, said he's leaving in order to enjoy his retirement. Meanwhile, a lawsuit accusing him of various wrongdoings is still pending.
Cybersecurity experts at RSAC urged banks to treat the transition to post-quantum cryptography as an enterprise risk, not just an IT headache.
