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Rey Ocanas is BBVA Compass' director of corporate responsibility and reputation, but he's far from the only BBVA executive paid to keep both on the up and up. The bank and its Spanish-owned parent recently tied a portion of its executives' variable compensation directly to public perceptions of the brand.
January 2 -
The copier company-turned-business processing outsourcer for banks and other companies is testing a new option for at-home agents: pods, complete with work desks and video capabilities, that are designed to serve as a private workspace for remote staff.
November 20 -
A new outsourcing model breaks work up into tiny pieces and farms it out to large groups of freelancers, taking advantage of "cognitive surplus."
September 4 -
Wells Fargo (WFC) is laying off 2,300 mortgage jobs nationwide as the result of flagging demand for mortgage refinancing.
August 21 -
Do mortgage servicing layoffs at JPMorgan Chase indicate there's a light at the end of the tunnel for the mortgage crisis?
June 21
BBVA Compass is cutting between 400 and 600 jobs in its banking and real-estate-lending divisions.
The layoffs will begin in February and take place over the next two years, the Birmingham, Ala., company said Wednesday. Three-quarters of the layoffs are expected to take place in Birmingham.
BBVA will outsource the job duties, which include back-office functions, to Accenture and Xerox, according to the release.
"The outsourcing of non-core activities is a standard practice across the U.S. banking industry," BBVA said in an email, noting that the "benefits of scale" offered by subcontracting workers "are significant and instrumental in creating a platform for growth."
BBVA Compass is the U.S. unit of Spain's Banco Bilbao Vizcaya Argentaria (BBVA).