Banking's big moves in 2024: Fed cuts, mergers and Trump

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In this year's roundup of top banking news for 2024: The tug-of-war between regulators and Capital One and Discover executives over the landmark merger deal; bankers react to the Federal Reserve's first rate cut in more than four years; President-elect Donald Trump's predicted impact on the banking industry; and more.

Bank of America
Stephanie Keith/Bloomberg

Data breach affects 57,000 Bank of America accounts

Article by Carter Pape

A data breach at Infosys McCamish, a financial software provider, compromised the names, addresses, dates of birth, Social Security numbers and other account information of 57,028 deferred compensation customers whose accounts were serviced by Bank of America.

An unauthorized party — apparently a ransomware group known as LockBit — accessed the customers' information through Infosys McCamish's system, not Bank of America's, according to a letter Infosys McCamish sent to affected customers, published by Maine's attorney general. Bank of America provided standard two-year identity theft protection to the affected customers.

The breach occurred on Nov. 3, 2023, according to the letter, and Infosys McCamish notified Bank of America about the breach on Nov. 24.

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USAA building
Tada Images - stock.adobe.com

'Fundamental breakdown': How USAA landed in regulators' hot seat

Article by Polo Rocha and Sanford Nowlin

Few companies can match USAA's stellar reputation, gained over a century of offering financial products to military members. But behind the scenes, the San Antonio bank and insurer is navigating a minefield of its own making.

USAA's banking arm has grown its customer base for years, all while failing to make the investments needed to keep both its regulators and some decades-long customers happy, according to a joint investigation by American Banker and the San Antonio Current.

A series of regulatory penalties hasn't sparked enough internal change. Neither has the reshuffling of key leaders, the latest move being the upcoming retirement of CEO Wayne Peacock. Another problem: nonexistent profits at USAA's bank, which has turned to layoffs to cut costs.

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Jerome Powell
Federal Reserve Chair Jerome Powell
Bloomberg News

Trump 'uncertainty' contributes to hawkish shift at Fed

Article by Kyle Campbell

The Federal Reserve is entering a "new phase" in its approach to monetary policy, and uncertainty related to policy shifts by the incoming Trump administration is playing a role.

The central bank lowered its policy rate by a quarter percentage point following Dec. 18's Federal Open Market Committee meeting but did so with a warning that further reductions could be fewer and farther between in light of higher inflation expectations.

Fed Chair Jerome Powell, in his post-meeting press conference, noted that a range of factors contributed to this decision, including inflation readings, which have ticked up in recent reports, stalling progress toward the Fed's 2% inflation target. For some committee members, policy uncertainty affected their economic expectations. 

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Regions Bank

Regions Bank unwittingly invited a surge in check fraud last year

Article by Jordan Stutts

Regions Financial, which reported $135 million in losses due to check fraud during a six-month period last year, inadvertently enabled the fraud surge through a change in the period of time that it holds deposits before making them available to customers.

In response to an analyst's question late last year about the spike in check fraud, Regions Chief Financial Officer David Turner said the Birmingham, Alabama-based bank "tweaked something to try to become more customer-friendly in terms of the period of time that we hold a deposit. Because if you hold deposits too long, you start getting complaints."

"We opened the door too wide, bad people came rushing in, and we didn't close the door timely enough," Turner added in his comments at the BancAnalysts Association of Boston Conference in November. "That's on us."

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Trump1.jpg
Andrew Harrer/Bloomberg

How Project 2025 would affect bankers

Article by Claire Williams

A powerful conservative organization with advisors close to former President Donald Trump is proposing a full-scale overhaul of the federal government, including the role it plays in the banking system, upping the stakes for bankers in the 2024 presidential election. 

In 2016, Trump won the presidency as a relative unknown in banking policy circles, said Ed Mills, managing director and Washington policy analyst at Raymond James. 

"And the banks woke up the day after the election without knowing virtually anyone in the Trump orbit, and they didn't have a plan about what they wanted to ask for from the Trump administration," he said. "Neither Trump nor the banks are going to make the same mistake this time." 

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TikTok2.jpg

Check fraud against Chase goes viral on TikTok

Article by Carter Pape

A form of check fraud known as check-kiting went viral on TikTok earlier this year, with JPMorgan Chase customers recording themselves writing a bad check, depositing it at an ATM, then withdrawing cash before the bank could bounce the check.

The scheme was portrayed as a glitch rather than a crime, creating the misunderstanding through seconds-long video clips that customers engaging in the practice would get to keep the money. Other videos showed lines at Chase ATMs of people supposedly looking to try the viral trend themselves.

"Let's go to the ATM, let's go to the ATM, let's go to the ATM," one person said to his friend in a TikTok video reacting to the trend.

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Truist
Graeme Sloan/Bloomberg

Truist plans to shrink branch network by 4% in March

Article by Allissa Kline

Truist Financial has notified customers that it plans to close several dozen branches in March.

The Charlotte, North Carolina-based company said it would shutter about 4% of its branch network, which amounts to roughly 80 locations. As of Dec. 29, 2023, Truist operated 2,006 branches across 17 states and Washington, D.C., according to the Federal Deposit Insurance Corp.

The closures come amid Truist's $750 million cost-cutting initiative, which was announced in 2023. Under pressure to reset its strategy and reduce its expenses, the $543 billion-asset company has consolidated its commercial and community banking regions from 21 to 14, merged its consumer payments and wholesale payments businesses into a single operation and created a unified commercial real estate business from units that used to overlap.

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Donald Trump 110416
Andrew Harrer/Bloomberg

What bankers need to know about Trump's World Liberty Financial

Article by Carter Pape

In a video posted on X in September, former President Donald Trump said he would announce a new crypto company he planned to launch with his sons, Eric Trump and Donald Trump Jr.. Eighteen-year-old Barron Trump is reportedly the project's "DeFi visionary."

"We're embracing the future with crypto and leaving the slow and outdated big banks behind," Trump said in the short video about the company, World Liberty Financial.

Trump has pledged during his presidential campaign to turn the U.S. into the "crypto capital of the planet," as he put it in an August video about World Liberty Financial. In combination with the imminent launch of his own crypto venture, the comments raise concerns that he might use the federal government to help support a business tied to himself and his family.

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Capital One - Discover
Bloomberg

Capital One acknowledges Discover merger won't close this year

Article by Kevin Wack

Capital One Financial acknowledged that its proposed $35 billion acquisition of rival Discover Financial Services — a deal that faces new antitrust scrutiny from New York state officials — won't be finalized this year.

Richard Fairbank, Capital One's longtime CEO, said he anticipates the Discover transaction will close in early 2025, subject to the approval of shareholders and regulators. 

When the Discover acquisition was announced in February, Capital One said the deal was expected to close in either late 2024 or early 2025. It stuck with that timeline until this October.

In addition to the New York state antitrust probe, Capital One is waiting on action by federal bank regulators and the U.S. Department of Justice, which can either approve or seek to block the company's proposed acquisition.

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Donald Trump speaking and pointing
Andrew Harrer/Bloomberg

What big-bank CEOs are expecting — good and bad — from Trump 2.0

Article by Polo Rocha, Allissa Kline, Catherine Leffert and Kevin Wack

Now that the U.S. presidential election is over, bankers have traded one type of uncertainty — who will win — for another, as they wait for impending policy changes.

Top executives at both large and regional banks said in December that they anticipate a business-friendly climate under the incoming Trump administration, which should generally play out in banks' favor. Regulations should lighten, loan growth should materialize and more mergers should happen, bankers said in comments at Goldman Sachs' annual U.S. financial services conference.

Capital rules are likely to be less stiff than they would have been under a Democratic president. And the Biden administration's effort to rein in late fees on credit cards — which was already struggling in the courts — may finally be put to bed.

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