American Banker Magazine September 2016

The Best Banks to Work For study is a collaboration between American Banker and the Best Companies Group, which conducts extensive employee surveys and reviews employer reports on benefits and policies.

Sometimes the very challenges millennials introduce — whether it is seeking more benefits, demanding flexible schedules or asking for frequent feedback on performance — can turn banks into better places to work for employees of all ages.

Of the three steps Deloitte recommends for creating a corporate culture that'll help your bank thrive, the most important one is connecting with employees on an emotional level.

The sheer amount of data created in recent years has exploded, leaving banks with a tremendous amount of data sets to mine through. Community banks need to utilize analytics to stay competitive with their big-bank peers.

Quirky Amarillo National Bank asks the strangest job interview questions, has a "director of celebrations" on staff, and makes sure nobody has a title with the word "chief" in it. There isn't even a CEO.