Readers respond to this week's big-bank CEO hearing before the House, weigh the debate over Community Reinvestment Act reform, consider whether Wells Fargo needs a new brand and more.
"Watching the hearing was sickening. Rep. Waters and other Democrats do not have the demeanor of a public servant, but that of a ruler. I'd say it's shameful, too, but clearly she has no shame. She is also devoid of basic knowledge of the banking industry, e.g., asking if they still make student loans. Most simply replied no and when they discontinued that lending. At least Dimon told her JPM stopped in 2010 after the government takeover of student lending."
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"Theater of the absurd."
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"A public bank measure in Los Angeles failed because the voters realized there's never a good time for the government to run a bank."
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"Enough with the redlining, unjust foreclosures and mom and pop businesses unfairly denied access to credit narrative. Changes to how the regulators assess CRA performance are long overdue and unfortunately, will likely affect the CRC's ability to pole vault in and hold a bank hostage."
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"Bank CEO's are uniquely qualified to comment on economic and financial issues but most are afraid to do it, much less comment on social issues. They fear offending customers, investors and politicians. Jamie Dimon has been uniquely unafraid to swim in these waters. I'd like to see more banking leaders join the fray."
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"Best of luck. It's tough out there and this won't be the first or last time someone's tried to leverage a digital bank to make loans and gather deposits. As the article points out, a lot of hurdles make this an effort that will require patience, capital and luck."
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"The thing that was inspiring about the merger of Wachovia and FU was both management teams had a sense of a new direction due to leadership. I managed the deposit transition for customers and I was empowered to do things that had never been considered before like eliminating lots of arduous fees from FU even though it cost revenue as an example. And the reason was Ken Thompson and his dedication to customer service as the cornerstone to our brand positioning."
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"I've been a Wells customer since they acquired Wachovia. Personally, I couldn't care less about the 'scandals' since the handling of my own account has never been an issue. It'd be great if the politicians and the media hacks would just leave Wells alone. 99% of the time, for most people, everything is fine and everyone is happy. But 1% of the time, there's an issue, and the media inevitably highlights that to make it appear as if everything has gone to hell in a handbasket."
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