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BNY Mellon's tech spending will accelerate in 2020, interim CEO says

BNY Mellon
Signage is displayed on the exterior of a Bank of New York Mellon Corp. office building in New York, U.S., on Thursday, July 12, 2018. The Bank of New York Mellon Corp. is scheduled to release earnings figures on July 19. Photographer: Bess Adler/Bloomberg
Bess Adler/Bloomberg News
Todd Gibbons, who succeeded Charlie Scharf in September, said tech investments give the custody bank a competitive edge and make it more efficient.

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To ignore Gen Z is ‘to flirt with irrelevance’: Wells Fargo exec

Julia Carreon, Managing Director of Digital & Fiduciary Operations, Wells Fargo
Mike Lovett
Businesses need to shift focus away from millennials and toward the next age group, which is expected to be so demanding that business processes will have to be overhauled, says Julia Carreon, the bank's managing director of digital and fiduciary operations.

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Truist rising: With megamerger done, pressure on to deliver

Bill Rogers, left, and Kelly King
Cost cutting and systems integrations are short-term priorities, but over time CEO Kelly King and his heir apparent, Bill Rogers, will have to exploit the combined BB&T-SunTrust's revenue potential and prove the biggest post-crisis merger was a good idea.

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Texas Capital, Independent Bank to combine in $3 billion merger

Keith Cargill, CEO of Texas Capital Bancshares.
The deal will create a bank with nearly $50 billion in assets.

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Citizens names consumer banking, customer experience chiefs

citizens-bl-101017.jpg
As regulatory and economic troubles build for BNPL lenders, Citizens is focusing on traditional installment lending items like home improvement and electronics.
Bloomberg
Brendan Coughlin will succeed Brad Conner as head of consumer banking, and Beth Johnson will be the bank's first chief experience officer.

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CRA cheat sheet: New regime would look very different

Comptroller of the Currency Joseph Otting
Comptroller of the Currency Joseph Otting speaks to attendees of a bus tour organized to highlight Community Reinvestment Act supported projects in the Jamaica, Queens neighborhood of Queens, NY, U.S., on Wednesday August 21, 2019. The tour highlighted challenges in low to moderate income neighborhoods for bankers, activists, and non profit workers. Photograph: Victor J. Blue
Victor J. Blue/Bloomberg
The long-awaited proposal by the OCC and FDIC to modernize the Community Reinvestment Act would seek to make grading simpler and more transparent while allowing banks to spread loans and investments across a broader geographic area.

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A new path for banks in digital marketing

Chris Tremont, executive vice president, Radius Bank
Radius Bank is letting consumers open accounts through NerdWallet as part of its banking-as-a-service offerings to reach customers through third parties.

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Why most banks are holding on to their holding companies

AB-121019-BHC.jpeg
Several banks abandoned their BHCs two years ago to cut costs and reduce regulatory burden. But the strategy never really took hold as most bankers determined there were more benefits to having holding companies than eliminating them.

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OCC flags risks from banks' tech overhaul, Libor transition

OCC building
The seal of the Office of the Comptroller of the Currency (OCC) is displayed outside the organization's headquarters in Washington, D.C., U.S., on Wednesday, March 20, 2019. The OCC this week fined Citibank $25 million for failing to offer some existing customers lower interest rates on mortgages or closing cost discounts that they were entitled to under a program for borrowers with a relationship with the bank. Photographer: Andrew Harrer/Bloomberg
Andrew Harrer/Bloomberg
The agency’s semiannual report warned institutions to be mindful of operational risks from the innovation in core banking systems, and detailed supervisory steps to monitor the adoption of a new reference rate.

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Upstart to help banks pay off customers' credit card bills

Dave Girouard, the chief executive of Upstart Network
It sounds like something that should be simple — letting a customer pay off their credit cards with a new personal loan — but it's not, according to Dave Girouard, Upstart's CEO.

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