For better or worse, financial firms are often cast as villains, but in this year marked by pandemic, economic hardship and protests over racial injustice, they have often been a force for good. Here are 11 stories (and one gallery) of how banks, fintechs and others in the industry stepped up in 2020 to address inequality and help employees, customers and communities in need.
The new bankers' hours: Long nights and weekends
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9 ways financial organizations are aiding battle against coronavirus
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Going the extra mile to help minority-owned businesses weather pandemic
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Community bank works with Mark Cuban to help expedite stimulus funds
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Ally's play for (very new) customers
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N.C. bank turns to Black colleges to broaden recruitment
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Black-owned banks band together to finance pro sports facility
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Banks ramp up child care, home schooling support for working parents
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How DoorDash and a challenger bank helped rescue a restaurant
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Citi tries new tack to push its social agenda: Venture investing
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How banks aim to close the racial wealth gap: More minorities in leadership
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Chime expands coronavirus stimulus check advances to 100,000 customers
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