The five banks with the best reputation in our annual ranking have an average reputation score among customers of 83.4 in 2024.
While
The reputation score ranges from 0-100 and measures the emotional connection that individuals have with a company. It is a composite score based on 4 different questions measuring the degree of trust, respect, admiration and good feelings toward the company.
Scroll through to see which banks are in the top 20 and how they fared in 2024, and
Source: RepTrak
Sen. Elizabeth Warren, D-Mass., and Rep. Maxine Waters, D-Calif., said in a letter to the American Bankers Association and the Chamber of Commerce that the banking industry gets a "free pass" in Community Reinvestment Act examinations.
Tim Ryan, who joined the megabank in June, will work with COO Anand Selva to oversee enhancements to Citigroup's data integrity systems, according to a memo.
St. Mary's Bank in New Hampshire tries to serve members as it has for 116 years, while dealing with today's cybersecurity and fraud concerns.
Independence Bank of Kentucky said 14 customers had reported receiving the bills, which included text such as "for motion picture purposes."
The company, a pioneer in AI-based lending, says improvements to its models and long-term commitments from the banks it works with will bring about positive returns in the third and fourth quarters.
As member demand for installment payments increases, resource-strapped institutions are looking for outside help. Fintechs offer the service.
