Disrupting the disruptors: Unlocking digital business building trends for small business banking

After a year that’s been disrupted by COVID-19, business owners have drastically altered their financial habits to keep up with the evolution in consumer preference. The competitive landscape, meanwhile, is becoming more challenging as digital technology lowers barriers to entry. Join American Banker’s Miriam Cross and Santander’s Head of Small Business Banking, Patrick Smith as they explore what the role of banks is in a far more competitive environment and how banks can utilize digital tools for business building, which will ultimately serve as a growth and success engine for their small-business clients.