JPMorgan Chase's (JPM) website shut down for some time on Friday, preventing bank customers from retrieving their accounts.
The New York bank took to
The outage endured for a few hours, bank spokesman Tom Kelly told American Banker. "We're back to normal response times now," Kelly said.
JPMorgan Chase is researching the cause of the outage, Kelly said.
Some customers complained the interruption prevented them from paying bills, according to comments posted on
The service glitch at JPMorgan Chase
The slowdowns at both JPMorgan Chase and B of A come after a series of cyber attacks that began in September and disrupted online banking at some of the nation's biggest banks.
A group of hacktivists who call themselves the Alqassam Cyberfighters claimed responsibility for the assaults, which the group said it mounted in retaliation for the posting on YouTube of a movie trailer the group charges is offensive to Muslims. Though the group said in January it would