It's said, "A picture is worth a thousand words." While it may be hard to quantify a thousand words, a high-quality image of a photo identification card captured at the branch has a lot of value. Here's just a few ways banks and credit unions can benefit from image capture at the branch:
- Allows the branch employee to confirm that the customer or member's identification matches the person in front of them without asking them to dig into their wallet, retrieve it and present their photo ID to verify their identity.
- Provides an opportunity for the branch employee to engage with the customer or member if the identification has expired.
- Enables a bank or credit union to use subscription services to validate that a photo identification isn't fake or stolen.
This all starts with the image.
