GenAI is rapidly being adopted in banking and financial services. In the coming years, hybrid AI-human workflows will likely become increasingly dominant. That's why most financial institutions (FIs) today have ambitious plans to deploy GenAI in critical domains such as payments, wealth management, and fraud defense. Nearly three-quarters (71%) of banks are increasing IT budgets to implement GenAI in scenarios including:
- Autonomous agents and agentic workflows: Vertical AI agents use NLPs (such as natural English) to interface with humans to automate manual tasks
- API integration: To be successful, some GenAI initiatives must connect deeply with existing software and databases
- Hybrid integrations: For other functions, business processes switch between existing workflows and new AI-automation of certain mundane tasks
This eBook provides a POV into how financial institutions can fast-track their modernization efforts with GenAI tools and services on AWS; ensuring seamless integration, scalability, and adherence to regulatory requirements.