How credit unions and banks are responding to wildfires in Hawaii

As many residents remain displaced due to the ongoing fires, like the one above at the intersection of Hokiokio Place and Lahaina Bypass, credit unions and banks with customers across the island of Maui are reaching out to provide aid ranging from emergency lines of credit to physical supplies like clothing and food.
Zeke Kalua, Maui County

In 31 years as a credit union executive in Maui, Gary Fukuroku says he has never seen this kind of destruction.

"People in the community out there just had to leave with basically the clothes on their back, so I'm sure that there's gonna be a real need. … I grew up in the area, and to see the devastation is just so depressing," said Fukuroku, president and chief executive of the $407 million-asset Maui County Federal Credit Union in Wailuku, Hawaii.

The local credit union veteran quickly established a disaster relief fund for monetary donations and designated the credit union's Wailuku and Kahului branches as collection points for clothing and other necessities. The credit union is also allowing members to defer loan payments for up to one year while offering discounted personal loans up to $50,000. 

"As soon as our roads open up, we're trying to go out there and assess the situation, take a look at our branch [in Lahaina] and see how we can provide services to the community out there," Fukuroku said.

Fukuroku is not alone. As wildfires continue to rage throughout the Hawaiian island of Maui, local and national credit unions and community banks are providing financial and physical relief.

Most recently, the Office of the Comptroller of the Currency issued a proclamation allowing at-risk locations of national banks, federal savings associations and federal branches and agencies of foreign banks on the island to close due to unsafe conditions.

Organizations such as First Hawaiian Bank on Honolulu do not know the status of branches located in ravaged areas amid the current lockdown on Maui, according to a statement from the $24.9 billion-asset bank. Leaders are currently working with local management to ensure staff members are supported.

The Honolulu-based American Savings Bank closed its offices in Lahaina until further notice, but has kept all other locations on the island open. The $9.6 billion-asset bank quickly pledged $100,000 in aid to nonprofits including the Red Cross and is working with the Hawaiian Bankers Association to launch a statewide fundraising effort.

The money gathered will be donated to the Hawaii Community Foundation's Maui Strong Fund, which in turn will provide added backing to areas most affected.

Statewide organizations such as the Hawaii Credit Union League are still assessing damages, working to quickly disburse $10,000 in aid to the $145 million-asset Valley Isle Community Federal Credit Union in Kahului, Hawaii, which  will oversee distribution of the funds.

Community-based financial institutions like banks and credit unions in areas susceptible to natural disasters have experience in managing these events, and are unfortunately all too familiar with devastation. Yet they are armed with the necessary tools and knowledge for expediting support to those most in need. 

Other fundraising efforts include the National Credit Union Foundation's CUAid disaster relief system, which gathers donations year-round to fund support during disasters such as floods and hurricanes.

The NCUF is currently working with the HCUL to identify the institutions most affected by the wildfires. It is preparing for an influx of grant requests as the true scope of the damage becomes clearer, explained Gigi Hyland, executive director of the NCUF.

"When credit unions cooperate with one another, there is no sense of 'that's not in my backyard, therefore I'm not going to help.' … It's the exact opposite reaction," Hyland said.

Credit union leaders with close ties to the impacted communities are activating emergency aid programs as well as gathering basic necessities like clothing and nonperishable food items to provide members with vital funding for recovery.

Executives of other Hawaiian credit unions beyond Maui are organizing initiatives for providing assistance to displaced community members.

Monica Belz, president and CEO of the $143 million-asset Kaua'i Federal Credit Union in Lihue, Hawaii, is working with local municipalities and other nonprofit organizations across her island to coordinate drop-off locations for goods to fill shipping containers with crowdsourced supplies to send to Maui.

"We have a lot of staff and members who have family [on Maui] that've lost their homes, and they're a wreck and a mess right now," Belz said. "It's just heartbreaking."

Local government officials and emergency first responders are still working to control the fires and restore other services such as communications and water.

The wildfires became spread out while crews were battling multiple blazes across the region late Tuesday, when winds as high as 67 miles per hour from Hurricane Dora knocked out power for roughly 13,000 residents and fanned the mostly controlled flames, causing historic damage in the communities of Lahaina, Pulehu and Upcountry Maui.

"It's really too early to tell, but what I'm hoping is that we can sit down with some of the developers in the community and figure out what is a good recovery plan for the town of Lahaina," said Andrew Rosen, president and CEO of the $2.4 billion-asset Hawaii State Federal Credit Union in Honolulu.

Even with emergency shelters and Family Assistance Centers established across the island, residents remain isolated as communication networks crippled from the flames prevent many from placing calls to loved ones. The current death toll stands at 55.

Lahaina bears cultural and historical significance as the original capital of the Hawaiian Kingdom under the rule of King Kamehameha I until the mid-19th century, when it was moved to Honolulu. During that time, it also became a global trading hub for the whaling industry.

"These past few days, the resolve of our families, businesses and visitors has been tested like never before in our lifetimes. … With lives lost and properties decimated, we are grieving with each other during this inconsolable time," Richard Bissen, mayor of Maui County, said in a recorded statement.

John Reosti contributed reporting to this story.

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Credit unions Community banking Disaster planning
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