The Best Credit Unions to Work For, 2021

August 25, 2021 11:56 AM

Work-life lessons from the pandemic lockdowns inspired these credit unions to cater to the needs of remote workers and those who have returned to (or never left) the office.

In total, 55 institutions were ranked in our annual Best Credit Unions to Work For. (The list was formerly produced by Credit Union Journal, which is now part of American Banker.) From providing stipends for home office expenses to increased access to telehealth visits to safely bringing employees back to the office, these credit union executives placed employees’ needs first.

While credit unions have always offered interesting and fun perks to employees, over the last year these enticements were revamped.

Certain credit unions incentivized employees to get vaccinated with a $150 gift, while others offered new telecommunication policies allowing employees the option to work remotely on a permanent basis. In an effort to make the return to the office more hospitable, some credit unions allowed employees to bring their dogs to work regularly, while others returned to fun competitions like crazy sock day and ugly sweater contests.

Virtual bingo. Trivia nights. Virtual book clubs. Scavenger hunts. You name it — these credit unions took many steps to ensure that employees felt connected. Those employees who did return to the office enjoyed once again the camaraderie of annual events like summer picnics and award luncheons. Other credit unions took employees on fun day trips to places like Universal Studios, while others encouraged staff to take lunchtime hikes and volunteer in the communities they serve by planting trees on Arbor Day.

The following cardshow provides snapshots of the Best Credit Unions to Work For and specific highlights of how each has gone the extra mile to boost employee morale and preserve its organizational culture.

The credit unions were also ranked by asset size:
The Best Credit Unions to Work For, under $500 million of assets
The Best Credit Unions to Work For with Assets of $500 million to $1 billion, 2021
The Best Credit Unions to Work For with assets of more than $1 billion, 2021

CORRECTIONS:
An earlier version of this cardshow overstated the asset size of Nusenda Credit Union in Albuquerque, New Mexico, and included the wrong photo in the card for Community Choice Credit Union in Johnston, Iowa.

Colorado Credit Union

Littleton, Colorado
Assets: $291 million
President and CEO: Mike Williams
Overall rank: 1
Asset category rank: 1

Encourages lunchtime walks and provides passes to local and private hiking trails.
Management has an open door policy for all employees.
Expanded employee access to telemedicine benefits.

Pictured: Colorado Credit Union employees enjoying spirit day.

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Southwest Financial Federal Credit Union

Farmers Branch, Texas
Assets: $76 million
President and CEO: Melanie Kennedy
Overall rank: 2
Asset category rank: 2

During the holidays, employees gather for breakfast and participate in ugly sweater and mask contests.
Hires a therapist to give massages one day a quarter. During COVID-19, the credit union provided massage gift cards to employees to use when they were comfortable.
Team members are allowed to wear jeans every Friday.

Pictured: Southwest Financial Federal Credit Union employees gather to show their support for the credit union and its membership.

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Mountain America Credit Union

Sandy, Utah
Assets: $13 billion
President and CEO: Sterling Nielsen
Overall rank: 3
Asset category rank: 1

The cafeteria at Mountain America Credit Union’s headquarters offers healthy food, and the chef shows employees how to cook healthy food at home.
Ninety-two percent of employees opt in to the credit union’s retirement plan. Former employees are allowed to stay on the plan.
The credit union offers virtual workout and yoga classes every day.

Pictured: Mountain America Credit Union’s leadership team serves at USANA Kids Eat during the annual “Month of Caring.”

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South Carolina Federal Credit Union

North Charleston, South Carolina
Assets: $2.1 billion
President and CEO: R. Scott Woods
Overall rank: 4
Asset category rank: 2

Employees earn personal time off for volunteering in their community.
The credit union eliminated formal performance reviews and replaced them with regular, personalized feedback from management via a program called “15Five.”
Employees participate in “Spirit Week” when they can dress up for themed events, such as Twin Day, Prom Day and Decade Day.

Pictured: Employees at South Carolina Federal Credit Union at a document-shredding event in Lexington.

Mobiloil Credit Union

Beaumont, Texas
Assets: $1 billion
CEO: John Doucet
Overall rank: 5
Asset category rank: 3

Three formal leadership programs — Brand Ambassadors, Brand Ambassador Alumni and Emerging Leaders — are offered. Eligible employees apply and go through an interview process to participate.
Loan discounts are available for employees.
New employees meet the CEO and senior management team on day one. They are also connected with two “Brand Ambassadors” who serve as their go-to people for questions.

Pictured: Mobiloil Credit Union employees attend an all-staff meeting via Zoom where they made “encouragement cards” for foster children and the volunteers of the Rainbow Room, a division of the Texas Child Protective Services Department.

Consumers Credit Union

Kalamazoo, Michigan
Assets: $1.6 billion
President and CEO: Kit Snyder
Overall rank: 6
Asset category rank: 4

The credit union provides employees with stress-relieving coloring books and colored pencils.
On the intranet, employees share news from their personal lives, such as baby pictures, engagements and weddings.
The credit union provides employee leave for military members and guarantees them a position when they return from duty, regardless of how long they are gone.

Pictured: After a virtual toast in 2020, Consumers Credit Union employees gathered safely in July 2021 for their annual networking night. The party was held outdoors with food trucks, games and live music.

CAP COM Federal Credit Union

Albany, New York
Assets: $2.2 billion
President and CEO: Christopher McKenna
Overall rank: 7
Asset category rank: 5

Managers award “bonus points” for performance, participation or volunteer work. As employees accrue points, they are eligible for prizes.
As part of the credit union’s companywide diversity, equity and inclusion initiative, employees receive an additional “floating holiday” each year to celebrate an event or holiday that holds personal meaning.
Employees are given one day off each year to volunteer for an organization or cause of their choice.

Pictured: CAP COM Federal Credit Union employees gather to celebrate February Heart Month.

Texas Tech Credit Union

Lubbock, Texas
Assets: $320 million
President and CEO: Chris Hutson
Overall rank: 8
Asset category rank: 3

Mandates a week of vacation for every full-time employee annually.
Provides time management and work/life balance training.
Offers a “Family Referral Program,” which provides loan discounts and deposit rate specials.

Pictured: Texas Tech Credit Union employees gather at the annual meeting.

Infirst Federal Credit Union

Alexandria, Virginia
Assets: $224 million
President and CEO: Martha Wye
Overall rank: 9
Asset category rank: 4

“Thank You Tuesday” is a weekly recognition email sent to all employees.
Has a popular “bring your dog to work” policy.
Provides paid extended time off for employees who have experienced loss.

Pictured: Infirst Federal Credit Union employees.

Veridian Credit Union

Waterloo, Iowa
Assets: $5.5 billion
President and CEO: Renee Christoffer
Overall rank: 10
Asset category rank: 6

To thank employees for their loyalty and commitment to the credit union’s mission, vision and values, monetary service awards are given at five-year intervals.
The credit union offers assistance for those adopting children, such as reimbursement of agency fees, travel fees and legal fees, as well as paid time off before or after adoption.
Employees celebrate International Credit Union Day and the “people helping people” credit union philosophy with random acts of kindness throughout their communities.

Pictured: Employees gather to celebrate International Credit Union Day on October 15, 2020. Every year, each branch and department receives a small budget to perform random acts of kindness in their own communities to celebrate credit unions’ “people helping people” philosophy. Employees from the e-services and accounting departments purchased the items shown here to donate to a local women’s shelter.

Coastal Credit Union

Raleigh, North Carolina
Assets: $4 billion
President and CEO: Chuck Purvis
Overall rank: 11
Asset category rank: 7

Flexible hours enable employees to accommodate school events or doctor’s appointments.
Employees can get free or discounted tickets to local family entertainment or sporting events.
The credit union offers lactation facilities for breastfeeding mothers.

Pictured: Coastal Credit Union’s development educators spend time volunteering in the community garden at Alliance Medical Ministry, one of the credit union’s community partners and foundation grant recipients. From left: Louis Guillama, vice president of real estate operations; Priscilla Awkard, vice president, teller center; and Michael Doi, marketing and member intelligence data analyst.

Railway Credit Union

Mandan, North Dakota
Assets: $143 million
President and CEO: Paul Brucker
Overall rank: 12
Asset category rank: 5

Hosts random gift card giveaways.
March Madness tournament brackets and Super Bowl square contests with cash rewards provided entirely by the credit union (no buy-in necessary).
Every year the credit union buys each employee a new pair of shoes.

Picture: During Railway Credit Union’s annual meeting employees gathered holding signs depicting the various reasons they like working at the credit union.

Nymeo Federal Credit Union

Frederick, Maryland
Assets: $343 million
President and CEO: Victoria “Vicki” Johnston
Overall rank: 13
Asset category rank: 6

Supports employee well-being initiatives such as standing desks, telecommuting and flexible scheduling.
“Stand Out Staff Awards” given to employees for identifying expense reduction or income opportunities.
Offers “Diversity Day,” a paid holiday that recognizes Black History Month, Asian American/Pacific Islanders and Hispanic Heritage Month, among others.

Pictured: At Nymeo Federal Credit Union’s Annual Member Appreciation Night, the executive team and community relations department welcomed members to a baseball game.

Northern Credit Union

Watertown, New York
Assets: $363 million
President and CEO: Daniel St. Hilaire
Overall rank: 14
Asset category rank: 7

Quarterly and annual employee attendance recognition.
“Wow Space” recognition notices based on member or employee feedback for showing initiative that goes above and beyond.
Offers onsite personal development and/or stress management workshops, seminars and classes.

Pictured: During the onset of the pandemic, employees pitched in to safely start working from home. From left: Dan St. Hilaire, CEO and Jarah Papin, marketing professional.

MSU Federal Credit Union

East Lansing, Michigan
Assets: $6.2 billion
President and CEO: April Clobes
Overall rank: 15
Asset category rank: 8

The “CU Healthy Committee” hosts quarterly challenges that focus on a different aspect of an employee’s health including mental, physical and financial. Employees can earn gifts, including water bottles and gift cards.
Six weeks of paid parental leave provided for the birth or adoption of a child.
The CEO broadcasts weekly videos to all employees. These videos highlight employees named on the “recognition platform” and provide updated information on various things, including new products or fun events.

Pictured: Three MSU Federal Credit Union employees plant trees in Lansing, Michigan, to celebrate Arbor Day. From left: Sarah-Jo Ricklefs, financial services representative; Doug Bock, quality assurance specialist; and Arianna Saldana, community development manager.

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University of Michigan Credit Union

Ann Arbor, Michigan
Assets: $1.2 billion
President and CEO: Tiffany Ford
Overall rank: 16
Asset category rank: 9

The credit union offers onsite personal development, stress management workshops, seminars and classes.
Provides employees with a home office credit to purchase necessary items for remote work.
Numerous parties throughout the year celebrate employee achievements. Employees receive gifts such as wireless keyboard and mouse sets, paper shredders and snack boxes.

Pictured: University of Michigan Credit Union’s “Talent Team” at the companywide Tie-Dye Event. From left: Cory Cooper, talent specialist; Maria Ricciardi, learning specialist; Candy Keene, vice president of talent and development; Erica Botka, talent and development manager; Heather Green, learning specialist; and Brittany Bentz, administrative assistant.

Lookout Credit Union

Pocatello, Idaho
Assets: $301 million
President and CEO: Doug Chambers
Overall rank: 17
Asset category rank: 8

Offers “President’s Excellence Awards” to up to five employees. The award includes a plaque, monetary bonus and recognition at the annual employee dinner.
When overnight travel is required, the credit union offers monetary incentives or extra paid time off.
Massage chairs are available to employees during the work day.

Pictured: Lookout Credit Union’s volunteer program, the “Rangers,” gives staff the opportunity to serve the community.

Leaders Credit Union

Jackson, Tennessee
Assets: $600 million
President and CEO: Todd Swims
Overall rank: 18
Asset category rank: 1

The “Brand Champion” program encourages employees to go above and beyond for members. A monthly Brand Champion is chosen by the Brand Committee.
An employee assistance program is available to provide counseling for marital, parental or financial problems, as well as help for problems such as substance abuse, smoking and gambling.
The “Leaders Listens” initiative fosters a service culture by actively seeking to champion employees’ innovative ideas.

Pictured: Leaders Credit Union donated over 1,500 pounds of canned food from a memberwide “From Leaders with Love” canned food drive.

Notre Dame Federal Credit Union

Notre Dame, Indiana
Assets: $897 million
President and CEO: Thomas Gryp
Overall rank: 19
Asset category rank: 2

In 2021, the credit union raised its minimum wage to $16.00 per hour, the second increase in two years.
The President Award event is a special dinner for employees who receive a four or five on a five-point scale for their annual performance review. Employees can bring a guest to the celebration, which includes gifts, cocktails and socializing.
Quarterly awards are given for the top retail performer, the top branch member and the top teammate.

Pictured: Notre Dame Federal Credit Union employees reopen branches to serve members in person, once the pandemic eased. From left: Grace Kolo-Lange, Aidee Rodriguez, Linda Bryant, Spencer Perry and Jessica Sivia.

CAMPUS USA Credit Union

Jonesville, Florida
Assets: $2.5 billion
CEO: Jerry Benton
Overall rank: 20
Asset category rank: 10

The credit union fully funds the “Defined Benefit” pension plan and fully matches employee contributions to the 401(k) plan up to 5%.
Employee Years of Service Awards are presented at the credit union’s Annual Training Symposium attended by all employees.
Custom Legos are issued to employees for many reasons, including community involvement, service anniversaries and event participation. Employees often build amazing displays with the Legos they earn.

Pictured: “Tropical Shirt Day” is one of many themes for “Fun Fridays” throughout the summer.

One Nevada Credit Union

Las Vegas
Assets: $1.1 billion
President and CEO: Paul Parrish
Overall rank: 21
Asset category rank: 11

As the number of employees working from home has grown, the credit union has secured workers compensation policies in five additional states.
Monthly “Calendar of Fun” features workplace challenges and friendly competitions. Examples include coloring contests and credit union trivia.
The credit union matches employee contributions to the retirement plan.

Pictured: One Nevada Credit Union shows its supports for Nevada’s National Hockey League team, the Golden Knights.

PCM Credit Union

Green Bay, Wisconsin
Assets: $346 million
President and CEO: Dan Wollin
Overall rank: 22
Asset category rank: 9

Provides a holiday bonus, which increases with each year of service.
During the holidays, female employees receive two pearls for each year of service and male employees receive individualized gifts.
On their birthday, every employee gets to spin a wheel for prizes.

Pictured: PCM Credit Union employees and members.

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Michigan First Credit Union

Lathrup Village, Michigan
Assets: $1.3 billion
President and CEO: Michael Poulos
Overall rank: 23
Asset category rank: 12

The credit union offers team learning days twice a year and team appreciation days four times a year.
Eligible retirees are offered full health benefits at 50% of the actual cost for their lifetime.
Incentive plans reward high-quality performance from tellers, financial service representatives, loan heroes and member service representatives.

Pictured: Michigan First Credit Union CEO Michael Poulos and Chief Operations Officer Jennifer Borowy in competition at the Michigan/Michigan State Team Appreciation Event.

FAIRWINDS Credit Union

Orlando, Florida
Assets: $3.7 billion
President and CEO: Larry Tobin
Overall rank: 24
Asset category rank: 13

The “Debt-Free Club” recognizes employees for achieving financial milestones, such as building an emergency savings fund, paying off debt and saving for retirement.
The credit union created “COVID Pay” in March 2020, a supplemental sick pay program for employees unable to work due to COVID-related reasons.
A concierge service provides dry cleaning, meal catering, child care arrangements and automobile services for employees.

Pictured: The Wekiva team celebrates the induction of Shannon Hill (third from left) into the FAIRWINDS President’s Club. All of the President’s Club winners go on a paid cruise to the Bahamas together.

Cyprus Federal Credit Union

West Jordan, Utah
Assets: $1.3 billion
CEO: Todd Adamson
Overall rank: 25
Asset category rank: 14

The credit union hosts an annual employee appreciation summer party.
Has casual dress days that are popular with employees.
Celebrates any employees graduating high school or college.

Pictured: Cyprus Federal Credit Union employees wore red to show support and raise money for the American Cancer Society.

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Heritage Federal Credit Union

Newburgh, Indiana
Assets: $923 million
CEO: David Milligan
Overall rank: 26
Asset category rank: 3

All employees receive an annual bonus based on measured results.
The “Employee Engagement” team promotes and helps with events, such as holiday parties, outings and celebrations.
Every employee’s birthday is celebrated with a cake.

Pictured: Heritage Federal Credit Union’s Electronic Services Team celebrates St. Patrick’s Day 2021 in-person and via Zoom.

Apple Federal Credit Union

Fairfax, Virginia
Assets: $3.7 billion
President and CEO: Andrew Grimm
Overall rank: 27
Asset category rank: 15

On a monthly basis the “Apple Way Award” recognizes individuals who exemplify corporate values. Winners receive a monetary award and are highlighted on the intranet.
Employees who achieve employment milestones at five-year increments are honored at a breakfast at a local hotel. Each recipient receives a service gift presented by the CEO and other senior leaders.
Bring your child to work day, the summer family picnic and “Happle Hour” are some of the social events that are a highlight for employees.

Pictured: Employees gather in the “Wellness Garden,” which was completed for the credit union’s community partner, Northern Virginia Family Services. From left: Jeff Callan, vice president of Apple Financial Services; Lora Mboma, member service representative; Cynthia McAree, chief marketing officer; Kaytera Caison, branch operations support manager; Jonathan Guepe, executive vice president and COO; Katie Knight, community engagement officer; and Dr. Calanthia Tucker, board chair.

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Deseret First Credit Union

West Valley City, Utah
Assets: $921 million
President and CEO: Shane London
Overall rank: 28
Asset category rank: 4

Employees are eligible to enroll in the credit union’s health care plan on the first day of work.
The credit union offers the “Deseret First Leadership Development Program” to employees.
The “Motivosity” program provides employees and managers with money each month to recognize peers. Employees can use accrued money to buy gift cards.

Pictured: Employees gather during the grand opening of Deseret First Credit Union’s new branch in Bountiful, Utah, earlier this year.

North Bay Credit Union

Santa Rosa, California
Assets: $97 million
CEO: Chris Call
Overall rank: 29
Asset category rank: 10

To get to know the staff better, senior leadership sends a “Staff Anniversary Spotlight” email on the employee’s annual review date.
The CEO provides discretionary bonuses based on extraordinary employee performance.
The credit union’s tuition assistance program does not have a cap.

Pictured: North Bay Credit Union’s “wear your favorite sports team” attire day. From left: Chris Call, CEO; Amanda Barry, lending support; Darius Dills, member service representative; and Craig Lifto, member service representative.

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America First Credit Union

Riverdale, Utah
Assets: $15.8 billion
President and CEO: Thayne Shaffer
Overall rank: 30
Asset category rank: 16

Members and co-workers can nominate employees for excellent member service, a designation called “Service Star.”
The credit union provides financial support to employees who have a deployed family member.
Employees regularly volunteer their time to support charitable initiatives like reading programs for children and community food drives.

Pictured: On April 28, 2021, America First’s senior management group, representing the credit union’s charitable foundation, teamed up with the Young Caring for Our Young Foundation to assemble packs to stock local food pantries. The packs provide food for children who are at risk of missing meals. In total, 15,000 packs were assembled and delivered.

PAHO/WHO Federal Credit Union

Washington, D.C.
Assets: $290 million
CEO: Miguel Boluda, Jr.
Overall rank: 31
Asset category rank: 11

Closes quarterly on a Wednesday and provides an afternoon of fun activities, such as game or team-building exercises.
Supports ongoing education, training and continued professional growth initiatives.
Offers paid volunteer leave for community service, serving on nonprofit boards and other activities.

Pictured: The PAHO/WHO Federal Credit Union team.

Landings Credit Union

Tempe, Arizona
Assets: $221 million
CEO: Brian Lee
Overall rank: 32
Asset category rank: 12

Annual holiday gift and cookie exchange.
Reimburses employees for business education workshops and conferences.
Rewards employees with restaurant or store gift cards to recognize exceptional service or achievements.

Pictured: Every year Landings Credit Union’s staff creates encouragement cards for United Way’s student backpack program.

Pioneer Appalachia Federal Credit Union (formerly Pioneer West Virginia Federal Credit Union)

Charleston, West Virginia
Assets: $213 million
CEO: Dan McGowan
Overall rank: 33
Asset category rank: 13

Donut and bagel Fridays.
Brings a pharmacist on site to administer flu shots, shingle shots, tetanus shots and other medical-related offerings.
Luncheons are provided for employees who obtain certifications pertaining to job performance.

Pictured: Employees from the main office gathered in June 2021 to celebrate the name change from Pioneer West Virginia Federal Credit Union to Pioneer Appalachia Federal Credit Union.

Simplicity Credit Union

Marshfield, Wisconsin
Assets: $370 million
CEO: Nick Faber
Overall rank: 34
Asset category rank: 14

During the pandemic, the credit union offered 0% emergency loans to employees.
Employees participate in virtual “Yappy Hour.”
If an employee is faced with a terminal illness diagnosis, the credit union’s accelerated death benefit clause allows the early payout of 75% of the employer-paid life insurance policy.

Pictured: "Yappy Hour"

Red Crown Credit Union

Tulsa, Oklahoma
Assets: $264 million
President and CEO: Mike Moyer
Overall rank: 35
Asset category rank: 15

Gives recognition to staff via a program called “Success Stories.” Management will receive and collect reviews from fellow employees and members and then choose and share one review. The selected staff member receives $50.
Every month the credit union recognizes employees’ birthdays and anniversaries. The employees’ names for that month are put into a drawing to win a prize.
Offers rewards for reaching corporate goals. In the past, these rewards included back massages for all staff, extra vacation days, jeans week and shorts and flip flop week.

Pictured: Red Crown Credit Union employees demonstrate their support for veterans by wearing “Folds of Honor” T-shirts.

Carolina Trust Federal Credit Union

Myrtle Beach, South Carolina
Assets: $335 million
President and CEO: B. Timothy Carlisle
Overall rank: 36
Asset category rank: 16

“Rock Your Socks” contest for Down Syndrome Awareness Day.
Employees are offered premium tickets to collegiate sporting events.
Sponsors the “Limelight Program,” an employee of the month initiative where employees nominate a co-worker based on core values. Those nominated receive a half day of pay.

Pictured: Carolina Trust Federal Credit Union was a sponsor of the inaugural Myrtle Beach Bowl at Brooks Stadium. From left: Tim Vogel, chief financial officer; August Mize, brand ambassador; Jessica Wilson, chief development officer; Danae English, controller, and Tim Carlisle, president and CEO.

Atomic Credit Union

Piketon, Ohio
Assets: $492 million
President and CEO: Thomas Griffiths
Overall rank: 37
Asset category rank: 17

Pays 100% of the employee health care plan premium and 90% of the dependent’s cost.
The board of directors hand delivers Christmas bonuses to all employees.
Staff promotions and incentive-based promotion awards are acknowledged via company email, press releases and on social media.

Pictured: The winner for the most creative costume for the annual “Halloween Dress Down Day” were some “Hungry, Hungry Hippos” from the Oak Hill branch. From left: Derrick Brisker, branch manager; Kayla Gray, teller; Tony Gilliland, assistant branch manager and Rhonda Shipman, head teller.

Ascend Federal Credit Union

Tullahoma, Tenn.
Assets: $3.2 billion
President and CEO: Caren Gabriel
Overall rank: 38
Asset category rank: 17

To recognize employee contributions as essential workers during the pandemic, the credit union provided them with a “Recharge Day,” an additional paid day off.
Milestone service anniversaries are honored with a certificate, a commemorative gift of choice and recognition in the newsletter.
Employees dress up for Halloween to raise money for the Leukemia and Lymphoma Society. This event is an employee favorite with $3,750 raised in 2020.

Pictured: Ascend Federal Credit Union employees attend a “masked” masquerade party.

Astera Credit Union

Lansing, Michigan
Assets: $194 million
President and CEO: Martin Carter
Overall rank: 39
Asset category rank: 18

Offers tuition reimbursement for advanced or graduate degrees.
Launched a career development program, which seeks to identify each employee’s career ambitions and connect them with resource.
Provides all employees with free, confidential financial counseling and access to financial wellness education resources.

Pictured: Astera Credit Union employees fill backpacks for a campaign assisting children in need through Child and Family Charities in Lansing.

Arbor Financial Credit Union

Kalamazoo, Michigan
Assets: $813 million
President and CEO: Julie Blitchok
Overall rank: 40
Asset category rank: 5

Credit union-sponsored “Have Fun” events can include food trucks, game nights and a rented suite at the local ballpark.
Each month management posts a discussion question for employees to ponder. Employees who reply are entered into a drawing for a prize.
For the last five years, the credit union has won the “Best and Brightest Companies to Work For” award for Western Michigan.

Pictured: Arbors Financial Credit Union’s Arbor Caring Committee, which includes more than 30 employees, collects donations for the Kalamazoo Animal Rescue.

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American Heritage Credit Union

Philadelphia
Assets: $3.4 billion
President and CEO: Bruce K. Foulke
Overall rank: 41
Asset category rank: 18

The credit union has a partnership with the New England College of Business and Peirce College. Associates receive a 25% discount on tuition.
Wellness activities, such as “take the stairs day,” are popular, along with onsite fitness classes and a micro market with healthy food options.
Through a partnership with WellWorks, the credit union offers employees a free monthly virtual meditation series.

Pictured: American Heritage Credit Union hosted its 26th annual Employee Appreciation Day. Dressed in Philadelphia-themed attire, President and CEO Bruce Foulke and the entire management team welcomed all employees as they arrived at work, gave them new American Heritage gear, and cooked and served a lunch that included many Philly staples, such as cheesesteaks, hoagies, soft pretzels, water ice, Tastykakes and Peanut Chews.

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Community Credit Union of Florida

Rockledge, Florida
Assets: $988 million
President and CEO: Laurie Cappelli
Overall rank: 42
Asset category rank: 6

“LinkedIn Learning” is a quarterly training program for all leadership staff.
The credit union sponsors the “Aging Matters Meals on Wheels Food Delivery” program.
Employees participate in the “Keep Brevard Beautiful Beach Clean-up Day.”

Pictured: Community Credit Union of Florida employees volunteering at the St. Francis Reflections Lifestage Care facility.

Denver Community Credit Union

Denver, Colorado
Assets: $400 million
Co-CEOs: Tessa Bonfante and Shane Silvernale
Overall rank: 43
Asset category rank: 19

Five comprehensive health care plan options.
Every employee receives a birthday card and gift from the executive team, plus paid time off to celebrate.
Vrtual “Wednesday Water Cooler,” a targeted weekly blog designed to bring staff from all offices together.

Pictured: Denver Community Credit Union employees volunteered for a local hunger-relief organization, Metro Caring. From left: Sarae Bay, Rachael Calderon, Jill Montgomery and Elaina Herrera.

Arkansas Federal Credit Union

Jacksonville, Arkansas
Assets: $1.5 billion
President and CEO: Rodney Showmar
Overall rank: 44
Asset category rank: 19

Employees are able to recognize peers for exemplifying “core values.” As points are earned, they can be redeemed for rewards like gift cards, extra personal time off or a mentor session with an executive.
Each month during a town hall, an executive gives a “shout out” to one or multiple employees, who are then encouraged to share their success story with the entire organization.
The credit union participates in the “Blue & You Fitness Challenge” through Arkansas Blue Cross/Blue Shield. Employees receive reward points and recognition for completing the challenge for that week.

Pictured: Arkansas Federal Credit Union’s Member Benefit Services employees make their “mark” at a socially distant team-building event.

Altura Credit Union

Riverside, California
Assets: $1.9 billion
CEO: Jennifer Binkley
Overall rank: 45
Asset category rank: 20

The credit union sponsors “Holiday Hookups,” a program that gives employees the opportunity to receive that one special gift that they’ve always wanted to spoil themselves or their loved ones with.
A stipend is provided to employees to purchase business attire.
Discounts on mortgage rates are available to employees.

Pictured: Outreach Coordinator Jayla Spicer and Business Development Officer Josh Smith represent Altura Credit Union at “The Boots in the Park” country concert. Through Altura’s outreach program, Altura Cares, employees get paid to volunteer at various community events throughout the year.

Verve, a Credit Union

Oshkosh, Wisconsin
Assets: $1.5 billion
President and CEO: Kevin J. Ralofsky
Overall rank: 46
Asset category rank: 21

A formal “Young Professionals” program with a peer-led steering committee is focused on supporting the next generation of leaders through monthly professional-development events and volunteering.
Each morning the credit union encourages daily stretch breaks for all employees.
Birthdays are a paid personal holiday for each employee.

Pictured: On their first service anniversary, Verve employees are given a framed cloud of words. The words used are those used by their peers to describe what makes that employee awesome. From left: Wai Ng, member specialist; Andy Luo, member advocate; and Tina Sullivan, member advocate.

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Palmetto Citizens Federal Credit Union

Columbia, South Carolina
Assets: $1.1 billion
President and CEO: Nicholas Wodogaza
Overall rank: 47
Asset category rank: 22

Every February the credit union hosts an Awards Day for staff.
A monthly free dinner-and-drinks event allows employees to socialize together.
Each new hire has lunch with the CEO, who talks about the credit union’s values and pledges his commitment to help the employee achieve their potential.

Pictured: Palmetto Citizen Federal Credit Union employees getting into the Halloween spirit.

Golden 1 Credit Union

Sacramento, California
Assets: $17.5 billion
President and CEO: Donna Bland
Overall rank: 48
Asset category rank: 23

A free membership to the Headspace meditation app is available to all employees.
Work anniversary gifts and retirement gifts are provided.
The credit union pays for 100% of long-term disability insurance.

Pictured: The Golden 1 employees at the Cosumnes branch in Sacramento proudly display their “1s up!”

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Rocky Mountain Law Enforcement Federal Credit Union

Lone Tree, Colorado
Assets: $273 million
President and CEO: Christine Wiley
Overall rank: 49
Asset category rank: 20

The board of directors and/or executive management sends letters with a gift card to individual employees recognizing their job performance.
Delays start time on snow days so employees do not have to stress and rush to work.
The credit union is a sponsor of the Special Olympics.

Pictured: During the “Annual Member Appreciation Luncheon” in early August 2021, staff members gather before eating. From left: Jon Hagemen, Cary Karcher, Derek Horton and Jessica Smedes.

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Financial Plus Credit Union

Flint, Michigan
Assets: $780 million
CEO: Brad Bergmooser
Overall rank: 50
Asset category rank: 7

“SPARK!” is an employee engagement group that meets once a month and implements fun ideas to engage members and employees.
Recognition and gift cards given to those employees who participate in the “Stop Fraud in its Tracks” initiative.
The credit union offers job shadowing and cross-training programs.

Pictured: At Financial Plus Credit Union, employees at all levels are able to take advantage of multiple programs and cross-training initiatives, allowing them an opportunity to advance in their career. The latest Integrity Coaching graduates, from left: Jeff Newbill, Mary Olson, Ciara Kolasinski, Michelle Gibson, Jamie Keel, Christy Kemmer, Emily Jennings, Doug Hyde, Lesa Oosterhof and Doug Baechler.

Nusenda Credit Union

Albuquerque, New Mexico
Assets: $3 billion
President and CEO: Joe Christian
Overall rank: 51
Asset category rank: 24

The “Employee Spotlight” program recognizes those nominated by peers or management for a job well done.
Employees who stop a fraudulent transaction are rewarded with a $25 gift card.
The credit union offers remote-work options with computers, headsets and ergonomic office chairs provided.

Pictured: Nusenda Credit Union employees volunteering during the annual Community Day.

Heritage South Credit Union

Sylacauga, Alabama
Assets: $174 million
CEO: Jamie Payton
Overall rank: 52
Asset category rank: 21

Based on measured results, all employees receive an annual bonus, an employee appreciation bonus and a holiday bonus.
Employees celebrate “Crazy Sock" day and “Ugly Holiday Sweater” day, among other festive events.
To show appreciation for team members, the credit union randomly provides snacks and lunches.

Pictured: Heritage Federal Credit Union employees at a Halloween event.

Community Choice Credit Union

Johnston, Iowa
Assets: $729 million
CEO: Josh Cook
Overall rank: 53
Asset category rank: 8

To relieve stress, the credit union provides pingpong tables onsite for employees.
Once a year, the credit union conducts a 360-degree performance review of each employee.
Employees enjoy the annual formal holiday party featuring a gourmet buffet, drinks and prizes.

Pictured: Branch manager Ginny Mitchell sharing her coffee with the residents of Community Choice's flamingo petting zoo.

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Franklin Mint Federal Credit Union

Chadds Ford, Pennsylvania
Assets: $1.4 billion
President and CEO: Michael B. Magnavita
Overall rank: 54
Asset category rank: 25

During the lockdown, the credit union made sure employees continued to be paid so they did not experience any financial loss (even though at times they were not working).
The credit union offers healthy cooking classes.
The credit union, with the support of its employees, donated over $5,000 in personal protective equipment to local hospitals and emergency services in surrounding communities.

Pictured: Franklin Mint Federal Credit Union joined with its members to help raise more than $12,000 for local food banks. For every $10 donation to FMFCU Foundation’s food insecurity fund, donors received a Berenstain Bears face mask. Shown with Sister Bear are employees from the Media branch. From left: Sue Cahill, Kaitlin McLaughlin, Ashley Tipping, Chrissi Hines and Kevin Haines.

Oklahoma's Credit Union

Oklahoma City, Oklahoma
Assets: $686 million
President and CEO: Luann Schmiedel
Overall rank: 55
Asset category rank: 9

The credit union pays 100% of each employee’s life insurance premium.
When employees are celebrating their anniversary month, their supervisor presents them with an award at a staff meeting.
Immediate family is invited to corporate events.

Pictured: In July of 2021, Oklahoma’s Credit Union celebrated successes from 2020 and 2021 during the annual employee party.

W.B. King

Credit unions