While most industry conferences have gone online, a handful of groups are moving ahead with on-site meetings with an understanding that COVID is likely to reduce attendance.

Understanding that staff are dealing with new uncertainties surrounding the pandemic, some institutions have become more flexible with many of their traditional HR policies.

A nationwide branch network remains a calling card for the entire industry, while also exemplifying the movement's cooperative spirit.

With staff scattered between working at home and in the office, management at many institutions has taken steps to revamp intranets and launch employee-only Facebook groups to keep their workforce connected.

Credit unions need to improve their processes to ensure the problems that have arisen with credit reporting during the coronavirus don't happen again.

The credit union turned to a new engagement strategy for employees after the pandemic forced most of the organization to transition to working from home.

The pandemic has forced the institutions on this year's Best Credit Unions to Work For list to be more flexible with their policies for how and when employees take time off.

The coronavirus has created unprecedented challenges for employers but these credit unions rose to the occasion.