Consumer banking
Futurist Lex Sokolin believes buying banking products will be like buying generic pain relievers on Amazon.
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Adoption of money management instruments offered by banks remains low. One expert explains why.
October 1 -
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Bank Independent in Alabama was among the first to let customers bank through Amazon Alexa. Its digital chief, Kelly Burdette, shares how and why.
September 10 -
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Pierre Habis, president of PurePoint Financial, explains how the digital bank and small network of paperless branches are meeting consumers’ needs.
July 9 -
The technology has become controversial for its potential for bias. Notre Dame professor Kevin Bowyer explains what his studies of this issue have found.
July 2 -
At Digital Banking 2019, Jeremy Balkin, HSBC's head of innovation, describes how Pepper the robot has changed the way customers and employees engage.
July 1
