Consumer banking

Podcast Banks' reputations have done a '180 degree turn': Richard Hunt

Consumer Bankers Association president and CEO Richard Hunt is retiring from the organization this summer, and in a wide-ranging interview he offers his thoughts on the future of the banking industry, the direction of the Consumer Financial Protection Bureau and how banks can compete against less-regulated fintechs.

Sponsored by IntraFi

Richard Hunt, president of the Consumer Bankers Association.

Wendy Cai-Lee offers advice on how to do banking-as-a-service well

The founder and CEO of Piermont Bank recently won recognition as a Digital Banker of the Year from American Banker. She discusses her approach to working with fintechs.

June 16
What does Santander see in the U.S. that other banks are missing?

Regulatory pressure and business exigencies have spurred foreign banks to draw down their presences in the United States in recent years. But Spanish bank Santander has been going the other way, expanding its U.S. business presence.

June 15

Authenticate Consumers Quickly and Reliably for Better Fraud Mitigation

Financial institutions risk losing millions to fraud while frustrating loyal customers when they do not know whom to trust in digital interactions. Flag possible fraud while allowing legitimate transactions through faster by understanding whether the consumer’s identity links to their device.

Partner Insights from Neustar
Digital banking

The year crypto will become a must-have for banks

Traditional banks could be forced to add cryptocurrency product offerings in 2022 to compete with fintechs that are taking advantage of blockchain innovations, according to Diogo Mónica, co-founder and president of Anchorage.

By Penny Crosman

January 18
Diversity and equality

Where bankers fall short on serving older customers

Banks and credit unions need to do more for (and assume less about) customers who are over 50, says Theo Lau, founder of the advisory firm Unconventional Ventures.

By Penny Crosman

January 4
Account Protector: Keep fraudsters out—and trust intact—with account takeover protection

Account Protector provides a complete solution designed to identify legitimate customers and prevent fraudulent human login attempts.

Partner Insights from Akamai Technologies
Create long term customer value with a cloud banking platform

Lenders don’t always have the resources to build competitive digital banking solutions in-house - so Blend set out from the start to partner with banks, lenders and other fintechs to bring about much-needed change and innovation to financial services.

Partner Insights from Blend
Deliver a Frictionless Customer Experience with DocuSign Notary

With customer trust and security at stake, notarizations are essential to safeguard the authenticity and integrity of important documents, but the process is often tedious and time-consuming.

Partner Insights from DocuSign
Get the full picture of your customers with Alloy: A complete identity decisioning platform

Alloy is the Identity Decisioning Platform that helps banks and fintech companies automate their decisions, approve more good customers and outmaneuver fraud. Alloy powers top 20 banks and the biggest name in fintech

Partner Insights from Alloy

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