Consumer banking

Hanspeter Wolf, CEO of onboarding software vendor Appway, on how he defines fintech and what he sees for its future.

Diebold CEO Andy Mattes shares his vision for how ATMs will evolve over the next 10 years.

The huge growth of online banking, including mobile, has transformed the industry, bringing tremendous choice, flexibility and convenience to consumers and businesses. But online banking can also be a source of fraud. Watch this video and learn the real risks of web fraud to financial institutions and ways to prevent it.

Banks seldom refinance student loans, but Citizens Financial consumer finance head Brendan Coughlin said that refis have become a cornerstone for his bank — and that it has the niche all to itself.

On the first day Citizens Financial started financing iPhones it made more new loans than any bank ever did on one day, the head of the company’s consumer lending said.

Scott Kavanaugh, CEO of First Foundation Bank in Irvine, Calif., talks about running a startup bank during the financial crisis. The drought in de novos will likely continue because of high compliance costs, he said.

An early start, group meetings, one-on-one meetings, lunch in front of a computer screen, a ribbon-cutting for a new branch, it's all in a day's work for LeeAnne Linderman, the executive vice president of retail banking for Zions Bancorp and one of our Women to Watch. But the indefatigable Linderman still makes time for the United Way, the American Heart Association and her husband. "A Day in the Life" was our theme for the Most Powerful Women in Banking program this year.