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Managing the CEO's AI could be a new responsibility of support staffers, experts say.
December 19 -
The 2.0 version, expected to launch next year, will provide more detailed responses based on more complex, humanlike thought processes.
November 21 -
AI agents can help route tasks and make decisions along the way, but a human in the loop will still be needed to ensure effectiveness.
November 7 -
As firms rush to roll out viable use cases, developing an effective internal governance structure is key, companies said at Money 20/20.
October 31 -
As more companies tout gen AI offerings, regulators are closely watching to see if what they say matches what they do.
October 14 -
As banks deploy AI to cut costs, some face pressure to define long-term value, Finovate speakers said this week.
September 11 -
Investing in data governance, compliance and staffing appropriately can help manage the risks of offering banking as a service, experts say.
July 29 -
The regulator's education arm compared consumers' reactions to financial information after being told it was generated by AI versus a human.
June 20 -
The bank plans to use artificial intelligence to make recommendations based not just on transaction analysis, but on shopper intent and behavioral data.
May 23 -
From internal operations to conversational interfaces for clients, bank executives are bullish on the potential for efficiency gains.
April 11
