Pallavi Kuppa-Apte

Chief operating officer

Pallavi Kuppa-Apte is chief operating officer at Chargehound.

Risk

The e-commerce wave opens the door to friendly fraud

Even before digital transactions took off as a result of the pandemic, chargebacks were becoming more common, says Chargehound's Pallavi Kuppa-Apte.

By Pallavi Kuppa-Apte

March 26
Payment processing

Going digital can take the bite out of chargebacks

Using imaging, hyperlinks and other technology can enhance the response to payment disputes, says Chargehound's Pallavi Kuppa-Apte.

By Pallavi Kuppa-Apte

December 16