Eric Prugh

Chief product officer

Eric Prugh is chief product officer at PactSafe.

Merchant

Improving record-keeping is the front line for chargeback prevention

Having an enforceable record on hand increases your ability to dispute chargeback claims by showing that a purchase was made intentionally, says PactSafe's Eric Prugh.

By Eric Prugh

November 17
Payment processing

Fighting holiday chargebacks means 'going on record'

The documentation tied to disputes can be complex, but it's necessary to mitigate dispute resolutions during busy shopping periods, says PactSafe's Eric Prugh.

By Eric Prugh

November 26