Nasdaq premarket glitch that lasted three hours is resolved

Nasdaq signage
NASDAQ has restored trading after an error with the exchange's price-matching feature sidelined activity for three hours Monday morning.
Bloomberg News

(Bloomberg) — Nasdaq Inc. said it has resolved a technology glitch that disrupted premarket trading for almost three hours on the exchange that hosts the likes of Apple Inc. and Nvidia Corp.

"The Nasdaq Stock Market has resolved its earlier matching engine issues and all systems are operating normally," a statement on the exchange website said. "Nasdaq will provide a full postmortem when available."

In a separate statement to Bloomberg News, a Nasdaq spokesperson confirmed that the issue started shortly after 4 a.m. in New York and was resolved around 7 a.m.Electronic exchanges use a matching engine to facilitate price discovery, according to a description on the website.

The exchange earlier said that any unacknowledged orders on "Rash FIX" had been canceled back to customers. RASH — or routing and special handling — is technology for matching buy and sell orders.

The disruption was the second at Nasdaq in about three months. In December, Nasdaq faced a system error that impacted thousands of stock orders, leading some to be canceled and incorrect clearing information to be submitted. People with knowledge of the matter said at the time that the exchange operator was investigating an order-entry issue that caused inaccuracies and delays.

Disruptions on the US exchange were rare prior to December. Other examples include computer malfunctions in 2013 that froze thousands of securities listed on the Nasdaq for three hours. Before that, a squirrel chewed through a power line in Shelton, Conn. in 1994, disrupting electricity near Nasdaq's main computer facility and indirectly shutting down trading for about 40 minutes.

On Monday, no trades were printed on Nasdaq Global Market between about 4:09 a.m. and 7:03 a.m. in New York, according to trading data on Bloomberg. Tickers of stocks including Nvidia and Apple were still printing trades via other platforms, including NYSE Arca Exchange. Typically, Nasdaq handles the bulk of trading volumes for shares listed on the tech-heavy index.

Other exchanges, including NYSE and NYSE Arca Equities temporarily declared self-help against Nasdaq — a notification issued when another exchange is dealing with internal problems processing trades and orders are routed through alternate venues.

Cboe Global Markets Inc. said its EDGX Equities exchange briefly disabled routing to Nasdaq. Harry Heneage, a sales trader at Kepler Cheuvreux's KCx in London, said that clients had mentioned issues trading premarket in the US. Trading in Nasdaq 100 futures and options is operated by the CME Group.

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