BMO raises pay for U.S. branch, call-center employees

Bank of Montreal plans to raise its minimum wage for U.S. branch and contact-center employees to $18 an hour as companies face heightened competition for workers in a tight labor market.

The 20% increase affects BMO Harris Bank’s full- and part-time workers, including new hires and current workers who make less than the new minimum, Toronto-based Bank of Montreal said in a statement Tuesday. The change is effective Oct. 17.

BMO Harris Bank To Emphasize Digital Revamp In U.S. Strategy Shift
A pedestrian walks past a BMO Harris Bank NA branch on the ground floor of the company's headquarters in Chicago, Illinois, U.S., on Monday, June 11, 2018. Bank of Montreal is revamping its U.S. digital operation and targeting small businesses in the Midwest to boost growth at its BMO Harris Bank lender.
Daniel Acker/Bloomberg

Bank of Montreal is looking to reward staff members in a way that’s competitive with the market and reinforces their value to the company, Ernie Johannson, head of North American personal banking, said in the statement. BMO Harris, the American personal-banking franchise of Canada’s fourth-largest lender, has more than 500 branches throughout the U.S.

“This higher hourly base pay with an already competitive incentive bonus program ensures that BMO’s team remains the best in banking with top talent that can make financial progress alongside our customers and our business,” she said.

Bank of Montreal shares climbed 0.5% at 9:36 a.m. in Toronto. They’ve gained 32% this year, compared with a 22% increase for the S&P/TSX Commercial Banks Index.

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