Trustmark needed an all-in-one platform to solve legacy payment system challenges which would streamline back end processes, increase adoption, and better protect customers against fraud. They turned to their long-term partner, Alkami ACH Alert, to develop a replacement system for positive pay services using modern, comprehensive technology.
Read our case study to learn more about this collaborative relationship and see their results including:
- Returned more than $12.5 million in fraudulent charges to Trustmark and their customers in 2021
- Realized significant savings by replacing legacy systems
- Increased revenue generation year-over-year
- Improved onboarding time for positive pay from a week long process to a few hours
