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The Most Powerful Women to Watch honoree talks about what it means to lead, what's changed since she started on Wall Street, and why customers choose regional banks, in conversation with American Banker Editor-in-Chief Chana Schoenberger.

Citizens is testing the use of generative and traditional AI in several areas, including as a copilot for contact center reps and to help branch staff detect fake checks, she says.

Smith, chief technology and operations officer at the Utah Bank, shares some of the lessons learned from a recently completed core system replacement.

Portney, one of our The Most Powerful Women in Finance honorees, discusses her role and responsibilities.

A dynamic and insightful panel discussion on how to effectively scale GenAI at your organizations.

This session delves into the reasons behind their hesitation and explores why embracing digital banking is not only essential but also an opportunity for growth.

Hear from Citizens Bank on how they built and scaled a new product offering around HELOC, bringing together capabilities ranging from advanced analytics, marketing, operations and credit policy.

Attendees will gain specific insights into developing innovative digital products and discover strategies for forging successful bank partnerships.

Hear from Members 1st Federal Credit Union how to identify potential fintech partners by asking the right questions.

In this roundtable discussion, banking leaders and industry visionaries will explore the future of customer experience (CX) in banking.

In an era marked by digital innovation and evolving threats, safeguarding against fraud demands a proactive and comprehensive approach.

Learn about SECU's award winning Virtual Financial Center and Bank Independent's Digital Bank SYNC.

As the grand unveiling continues on Day 2 of our conference, immerse yourself deeper into the Experience Hall where innovation intertwines with excitement!

Hear from Aaron Bawcom and Leandro Santos on how GenAI is accelerating the entire modernization lifecycle from discovery to design and final conversion.

Step into the future with our grand opening of the Experience Hall, where innovation meets excitement! Join us as we unveil our latest breakthroughs and cutting-edge technology in an immersive showcase like no other.

Dive into the strategic realm of tech innovation with Luis Amador, GM of Moody's CRE business.

As banks experiment with myriad use cases for generative AI, they have to try to predict where they might get a return on investment from using the technology.

Open Banking and APIs are enabling embedded finance solutions for Business and Corporate clients.

The transformation journey will take everyone in an organization, from top leadership to customer-facing team members, all of whom are enabled in their roles by the digital expertise found in the technology group.

The co-founder and CEO of Cohen Circle (and former founder of The Bancorp Bank) and founder of Ellevest (and former CEO of Smith Barney, Citi wealth management and Merrill Lynch wealth management), shared their morning routines, their leadership styles and their takes on the future of fintech at an Arizent-hosted event during Fintech Week.

This session is dedicated to addressing the critical aspects of fraud prevention and security measures within Electronic Benefits Transfer (EBT) systems. With the reliance on digital platforms for benefit distribution and the emergence of innovative technology, protecting beneficiary information from fraudulent activities is paramount.

Food and Nutrition Service's Supplemental Nutrition Assistance Program (SNAP) representatives share a year in review (accomplishments and challenges), upcoming opportunities and other details.

This presentation explores the evolving landscape of Electronic Benefit Transfer (EBT) technology and its pivotal role in enhancing user experience and access to benefits. As government benefit programs continue to adopt digital solutions, understanding the latest advancements in EBT technology becomes imperative for policymakers, technologists, and service providers.

Bank and fintech partnerships are not a new concept, however, as the payments industry grapple with what the next generation of banks and payment systems will look like, it's clear that partnerships are essential for riding the wave of change successfully.

This session will examine how innovation is contributing to the growth of digital payments by making transactions frictionless. Attendees will explore current and ongoing innovation trends, the factors enabling adoption, and the unique opportunities and challenges posed by emerging technologies.

Hear about the pros associated with a strong compliance program, including positive regulatory engagement, increase in employee morale, and ease of gaining new deals and partnerships. Learn best practices for a fintech compliance program and where companies seem to go wrong in this area, and the latest on Generative AI's impact on compliance functions and personnel.

Hear insights and examples of how financial institutions are innovating around digital adoption through easy-to-use digital solutions.

Arizent's latest survey of business leaders at banks and credit unions on their future plans for introducing new and emerging payments technologies to retail consumer and business franchises.

From mobile-first experiences to digital wallets and contactless payments, businesses and consumers are looking for faster transactions and increased choices for a more frictionless buying experience.

All right, for those of you who are here with us this morning, you already seen a ton of great content for our most influential Women in Payments panel sessions. For those of you who are getting in late, I am sorry you missed it. It was amazing. But you can actually see presentations and stuff all on our app. Make sure you download our app.

A special presentation to recognize American Banker's 2024 Most Influential Women in Payments over lunch. The awards will be handed out to honorees in attendance.

Generative AI won't entirely replace certain jobs, but it will change how the job is performed, forcing employees to automate structured tasks and adopt other job functions. For the most part, employers and business leaders see AI augmenting human workers far more than replacing them, but accommodations are needed.

Remote and hybrid work is changing how climbing the career ladder works. Hybrid work means re-thinking and overcoming traditional, and often extremely informal, career paths. As some companies are cutting back on fully remote roles, what is the impact on both fully remote and hybrid work environments on career trajectories and how to navigate this new environment.

Payments Forum and specifically to this morning where we feature the most influential women in payments honorees.

As mid-level managers, women outnumber men, but only 6% of Fortune 500 companies can claim a female CEO. What's keeping women out of the top leadership positions?

A Dynamic Solution Addressing The Financial Challenges Facing The American Worker, DailyPay and PNC Treasury Management have joined forces for an innovative and very relevant solution to a very real problem facing the American worker - staying out of debt. With the earned wage access solution PNC Earnedit Powered by DailyPay, PNC's business clients are empowering their employees with choice and control of their pay with the ease of a simple click of a button on their smartphone.

Scams losses are continuing to rise; consumers are unknowingly trusting criminals resulting in financial losses. This session will provide an overview of how fraudsters typically target their victims, its impacts on the overall payments system. How having a consistent definition and classification method for scams can improve fraud reporting. How timely access to fraud information can help in fraud management, and how education is a key to detecting scams early to prevent potential losses.

Gen Z leads in the early adoption of technology and alternative payment methods, have less concerns with data and privacy, don't heavily rely on credit cards, and expect a seamless payment experience compared to other generations. Hear how Venmo and Synchrony are connecting with Gen Z consumers to gain their loyalty.

Hear from industry leaders as they share their experience of leveraging AI to stay ahead of market trends, combat fraud and meet consumer demands while simultaneously incorporating a human element.

Payments executives and experts from American Banker and Arizent Research host an interactive session on how artificial intelligence is solving problems in the payments industry.

Learn how Barclays and Carnival built a successful travel loyalty and rewards credit card program spanning 20 years, and how they continue to collaborate and innovate to deliver value.

Please join an informative session as Jamie Walker, CEO of Elavon, moderates a panel discussion with Mia Huntington, EVP, Buy Now Pay Later / POS Lending for Elavon, and Nicole Tackett, Elavon's head of merchant for corporate and commercial banking. The trio will discuss how payments technology is evolving in industries such as healthcare, restaurants and airlines.

The world of Instant Payments continues to grow and evolve, providing increased opportunities for payment efficiencies and innovation. This session will provide an update on all Instant Payment rails, the benefits to commercial and consumer stakeholders, use cases for Real Time and Instant Payments, growth in adoption as well as barriers, and a discussion on fraud mitigation strategies.

In an era defined by digitalization, financial institutions play a pivotal role in shaping the future of payments. Delve into the key strategies and innovations that America's financial institutions are deploying to promote adoption of digital payment methods, help merchants offer better experiences and build stronger relationships with their shoppers and usher in an age of trusted, secure, and convenient transactions.

Business payments in the U.S. exceed $30 trillion annually, but businesses of all sizes continue to grapple with accounts payable inefficiencies and complexities of interfacing with suppliers and payees for payments execution.

To say this is a dynamic and unpredictable political environment is an understatement. We are hurtling toward elections in November and at both the federal level and in the states, policymakers increasingly have their sights set on payments as they try to animate voters.

Nearly all banks view FinTech partnerships as important, but the partnership dynamics will be put to the test as new open banking regulations go into effect in 2024.

Small business payments are modernizing to meet needs in an evolving economic landscape to ensure businesses have access to move and manage money in real-time.

Immerse yourself in an engaging series of technology-focused presentations, unveiling an array of innovative products and services specifically tailored to enhance your workflows.

There are a lot of misconceptions about how the payments industry uses generative AI. Jodie Kelley, chief executive of the Electronic Transactions Association, separates the reality from fiction.

Businesses are using a range of payments technologies, new and old, as the instant-payments movement gathers steam. Most Influential Women in Payments honoree Yaminah Sattarian talks about what her clients want and how the payments world is changing, in conversation with American Banker Editor-in-Chief Chana Schoenberger.

Payments Innovation Association CEO Brian Tate sees new trends in how technology is transforming payments technologies that are secure, safe and fair.

Katherine Weislogel, head of treasury and payment solutions at Synovus, discusses industry trends.

Anu Aieyengar, Global head of M&A at JPMorgan discusses her career and her outlook for M&A activity in the year ahead.

Lisa Schirf, managing director and global head of data and analytics at Tradeweb, on using AI to build price prediction models for fixed income markets.

Luis Valdich, managing director of Citi Ventures, and Alex Sion, managing director of private equity firm Motive Partners, explain how they envision advanced AI changing work in financial services.

In the current deposit environment, small business is a highly attractive segment, particularly because, among other advantages, it represents low betas with higher average balances than commercial and any of the consumer segments. At the same time, the profitability of mass-market consumers has declined from two years ago because of the massive reduction in NSF/OD fees.

Sponsored by Lendio Join us as we share insights from new research conducted by American Banker in partnership with Lendio that explores how banks view the future of small business lending. More specifically we will discuss the extent to which banks are prioritizing SMB lending, the challenges commonly faced and the role automation can play in driving efficiencies and scale.