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In the basement of a New York branch, Wells Fargo dreamed up its new "neighborhood store" that debuted in D.C. on Monday. Reporter Mary Wisniewski takes a peek.
April 16 -
The future of the branch is anyone's guess, but one thing is for sure: RIP teller lines. The new teller-line free branch concepts require staff members to better deliver a brand experience that includes demoing new mobile app features to signing a customer up on a new product.
April 1
Wells Fargo & Company is opening two techier smaller branches in the D.C. area.
Both new locations one an in-store bank within Safeway will equip the
The new branch concepts come on the heels of the bank first launching its neighborhood store prototype (sans tellers windows) about a year ago in Washington D.C.
Wells Fargo's traditional stores clock in around 3,000 to 4,000 square feet. The bank's latest neighborhood store is about 2,000 square feet while the in-store unit is 350 square feet.
Banks across the nation are testing out smaller branches as foot traffic declines year after year and customers gravitate toward digital alternatives.