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American Express topped a new J.D. Power survey, and Capital One was No. 1 in a separate study, but there was a common theme in their rankings: clear disclosures and applications make customers happy.
August 22 -
American Express (AXP) on Wednesday reported earnings of $1.3 billion in the first quarter of the year, aided by aggressive cost-control efforts and by high repayment rates on its credit cards.
April 17 -
WASHINGTON — American Express Co. and its travel arm will become the latest converts to the bank holding company charter, the Federal Reserve Board said late Monday.
November 10
American Express (AXP) is selling its high-end glossies to Time Inc. in order to comply with federal regulations.
Time is expected to acquire American Express Publishing in the fourth quarter, according to a
Amex had hoped to retain the publishing division it has held since 1968, company spokeswoman Marina Norville told American Banker. But since Amex became a
"Through our discussions with regulators, we decided that publishing fell into the nonfinancial category that was not permissible," Norville said.
The company's long-term relationship with Time, which has provided management services to American Express Publishing for 20 years, convinced it that the New York media company was the right buyer.
"We concluded that Time Inc. is the ideal partner to continue the group's tradition of excellence, and we expect to work closely with them on a range of marketing initiatives in the future," Amex Chief Marketing Officer John Hayes said in the release.
The news comes as Time
