BankThink
Unionization efforts at several Wells Fargo locations go in reverse, while the buzzy blockchain stuff overshadows the plain fact that customers want products that help them rather than gee-whiz technology.
-
Despite headlines threatening massive AI-driven disruption of the industry, legacy financial institutions with vast troves of customer data are actually very well positioned to reap the benefits of AI — if they understand how.
March 31
-
A database that holds the details about every attack on databases is itself at risk of being compromised, which would leave banks and other businesses on their own when it comes to network defense.
March 30
American Banker -
-
It may seem tempting to make use of advertising that plays up the negative aspects of your competition, or tries to set your organization apart from a less-than-appealing stereotype, but such messaging rarely lands well with consumers.
March 30
-
From transaction to transaction, it is impossible for merchants accepting major credit cards to know with certainty what interchange fees they are being charged. Until that's fixed, the interchange wars will continue.
March 27
Merchant Advocate
JPMorganChase, Citi, Bank of America and Anchorage Digital are among the banks that are using or planning to work with the Solana distributed ledger and network. Solana Policy Institute CEO Miller Whitehouse-Levine explains how it works.
Goldman Sachs Chief Legal Officer Kathryn Ruemmler received an 11% pay hike last year, bringing her total compensation to $25 million; U.S. Bank promoted Toby Clements to chief operations officer; Klarna is expanding its forward-flow and whole-loan sale deal with Elliot Investment Management to $2 billion; and more in this week's banking news roundup.
Piermont Bank hired Dennis Day for a new executive role focused on payments; the American Bankers Association announced the global expansion of its widely used Fraud Contact Directory; MC Bankshares moved one step closer to finalizing its sale to an investor group; and more in this week's banking news roundup.
Peter Chapman, chief technology officer at Grasshopper Bank, initially saw AI as "the best intern that you could ever have." Today the technology is taking on more advanced work at the bank.
BankThink is American Banker's platform for informed opinion about the ideas, trends and events reshaping financial services. View our