BankThink
The way we have traditionally measured access to banking services has become less and less useful in a world where nonbank financial services are increasingly used by consumers of all kinds.
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Many of the same signs that might have predicted the financial crisis nearly two decades ago are back, including sweeping deregulation, lax underwriting standards and opaque new financial products. We should proceed with caution.
October 2
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Because open banking models rely on the combination of usernames and passwords to identify customers, those who don't bank online are left out. The technology exists to solve that problem.
October 1
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The Consumer Financial Protection Bureau's recent decision to make it more difficult to see customer complaint narratives is depriving the financial services industry of a vital source of business intelligence.
September 30
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An FDIC plan to help community banks evaluate potential fintech partners is valuable, as far as it goes. But it cannot account for the unique and specific risks that arise when two companies operate in partnership.
September 29
Chicago-based Northern Trust has started its search for a new CFO as David Fox plans to retire in March; the American Fintech Council has been appointed as an observer on the Conference of State Bank Supervisors' newly formed nonbank industry advisory; Wells Fargo has hired JPMorganChase investment banker David Harkin to advise on technology deals, and more in this week's banking news roundup.
The 24th annual ranking of the 25 women whose leadership and innovation are radically changing banking.
All in a day's work: Managing geopolitical shocks, changing interest-rate dynamics, and new business models driven by innovation.
In the rapidly evolving financial landscape, it's all about controlling customer relationships, intelligence, liquidity and transaction flows.
BankThink is American Banker's platform for informed opinion about the ideas, trends and events reshaping financial services. View our




