Robert Barba is the technology editor of American Banker. Robert previously served as deputy editor of American Banker's dealmaking and strategy section. He joined American Banker in late 2007 as a community banking reporter, just in time for the financial crisis. Robert played a lead role in covering community banks' struggle for survival in the years following the downturn. Robert has appeared on Fox Business to discuss bank failures and the Treasury Department's Troubled Asset Relief Program. Prior to joining American Banker, Robert was a general business reporter at Scripps Treasure Coast Newspapers in Stuart, Fla. He began his career as a business desk intern at The Denver Post and Boulder Daily Camera. Robert is based in New York.
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Life is “ruff.” Pets can make it easier. Here is how some of the Best Banks to Work For accommodate their employees’ furry pals.
By Robert BarbaSeptember 14 -
With immigration and racial issues flaring across the country, a community bank owned by two families with opposing political views is undivided in helping noncitizens obtain work visas and prioritizing diversity in some very homogenous markets.
By Robert BarbaSeptember 7 -
The iPhone is 10 years old. Here’s a look at some of the ways the Apple product and the boom in smartphones overall have shaped banking in the U.S. over the past decade.
By Robert BarbaJune 29 -
Out of the ashes of the fake-accounts fiasco, heads of business lines became more open to change, an executive at the bank’s innovation group said Wednesday.
By Robert BarbaJune 28 -
Zack Gipson, USAA’s chief innovation officer, also discusses the challenges of bringing a human touch to digital channels in a brief but candid Q&A.
By Robert BarbaJune 16 -
Digital banking executives such as B of A's Michelle Moore love apps like those offered by Pottery Barn and Starbucks for their ability to connect the physical and digital worlds.
By Robert BarbaJune 13 -
Here are some major ways that mobile banking, P-to-P payments and fintech are changing banking.
By Robert BarbaJune 1 -
Bank of America has spent years catching up to peers on customer service. Its next objective: using insight from customer feedback to shape a top-tier digital experience. When the haters hate, Michelle Moore listens.
By Robert BarbaMay 31 -
In this quick Q&A, Michelle Moore, head of digital for Bank of America and our Digital Banker of the Year, talks about her favorite apps, her love of running and how she holds herself accountable.
By Robert BarbaMay 31 -
Brendan Dickinson of Canaan Partners says PFM startups have deep relationships with customers, unlike online lenders, but the revenue model isn't as strong.
By Robert BarbaMay 12